Needs and current situation
We map users, important tasks, existing systems and dependencies. Compare an app with a responsive website before choosing a delivery approach.
Possible scope
Work can include a concept, prioritised features and a development brief. Separate essential functionality from later possibilities.
Prepare for the start
Bring real user scenarios, existing systems and examples of the problem. Identify decision makers and any budget or schedule constraints.
Checks and handover
Review the concept against critical journeys and dependencies. Record open questions so development estimates rest on stated assumptions.
What needs agreement
A concept document is not a developed app. Implementation, integrations, security review and store publication need a separate scope.
A common question
Is a mobile app always the best solution?
No. A responsive website may meet the need. Choose based on user tasks, device capabilities and maintenance requirements.
